FREQUENTLY ASKED QUESTIONS

1.) Where are you located?
2.) Where do I park?
3.) How much is admission for each show?
4.) Are reservations required?
5.) I received a Jazz Alley gift card as a present. How can I get tickets?
6.) Is dinner included in the show cost?
7.) What is the difference between "Dinner" and "Non-Dinner" tables, and is dining required?
8.) Is there a food or beverage minimum?
9.) Is there a dress code?
10.) How long are the shows?
11.) Are you an all ages venue?
12.) What are your hours?
13.) What time do the doors open?
14.) Where do I pick up my tickets?
15.) Is the restaurant separate from the club? (Can I eat dinner, but not see the show?)
16.) I have a large party coming. What do I do?
17.) What forms of payment do you accept?
18.) Do you offer any Student / Military / Senior discounts?
19.) Do you have a dance floor?
20.) How do I inquire about ADA accommodations?
21.) The show I want to see is FULL. Will you be releasing any extra tickets, or do you have a wait list?
22.) Can I bring my own cake or bottle of wine to the restaurant or club?
23.) Is my purchase nonrefundable?
24.) When do tickets for shows go on sale?
25.) Why is there a Handling Fee and what is it for?

1.) Where are you located?
Dimitriou's Jazz Alley is on the corner of 6th Avenue and Lenora Street in downtown Seattle.
PLEASE BRING YOUR PARKING TICKET TO THE CLUB FOR VALIDATION.
Please see our Parking Map/Directions page for more info. Back to top

2.) Where do I park?
Free & secure parking is included with the price of admission.
We now have two parking options to choose from:
PARKING OPTION 1
    Our parking is located in the Westin Building Garage (not The Westin Hotel Garage) at 2010 5th Avenue.
    We validate from 5:00PM until 1:00AM. Handicap parking spots are located on the 6th floor of the garage, by the elevators.
    PLEASE BRING YOUR PARKING TICKET TO THE CLUB FOR VALIDATION.
PARKING OPTION 2
    Free parking is now available at Amazon's Doppler Garage on 6th between Virginia and Lenora.
    No parking validation required. The Amazon Doppler Garage is free from 4:00PM – 12:00AM.
Back to top

3.) How much is admission for each show?
Our show admission charge varies from week to week depending on the artist. Back to top

4.) Are reservations required?
Reservations are suggested, especially for weekends when we frequently sell-out. Reservations can be made on our website at www.jazzalley.com where you can select your exact table location and seats. You can also call for assistance, 206-441-9729. We accept walk-ups night of show and of course, you are welcome to come to the club without a reservation. So long as we have room, we will find you a great seat!

5.) I received a Jazz Alley gift card/certificate as a present. How can I get tickets?
Call the business office at 206-441-9729 to reserve a show admission using the gift card/certificate. Have the gift card/certificate handy when you call. Gift cards/certificates can be used to buy show tickets, merchandise, or to pay for food and drinks in the club. Back to top

6.) Is dinner included in the show cost?
No food or beverage is included in the cost of admission. Back to top

7.) What is the difference between "Dinner" and "Non-Dinner" tables, and is dining required?
Dining is optional.
Our early (7:30PM) Sets
    Dinner - We hold tables closest to the stage and give preferential seating to guests who have chosen to have dinner with us.
    Non-Dinner - Non-Dinner tables are located near the bar and the outer perimeter of the room and the full menu is available, should you decide to dine with us.
(If you've made a dinner reservation and have decided not to have dinner at Jazz Alley after all, please let the host know before you are seated, otherwise we reserve the right to move you to a non-dinner table.)
Our late (9:30PM) Sets
    - There is no preferential "Dinner" seating for the 9:30PM shows.
(INSIDER TIP: The 9:30PM show is a good option if you want to be close, but do not wish to purchase dinner.)
Back to top

8.) Is there a food or beverage minimum?
While there is no specific food minimum, guests seated in the dinner area are expected to purchase dinner entrees, one per person. There is no drink minimum. Back to top

9.) Is there a dress code?
We do not have an enforced dress code. Most of our patrons come in dressy casual attire. Formal attire (suit and tie for men, evening dress for women) is recommended on nights such as Valentine's or New Years Eve, but not required. Back to top

10.) How long are the shows?
Most of our shows run between 70 and 90 minutes. On some occasions shows may run shorter or longer than the average time. Back to top

11.) Are you an all ages venue?
Yes, we are all ages, all the time. The exception is that minors cannot be seated in the bar area of the room. For most shows, children under 12 are admitted for free. However, it is live music and some shows may be too loud for infants and toddlers, or may contain content / subject matter that isn't always appropriate for children. For all purchases using gift cards, discounts, children under 12, or parties larger than 6, please call us at 206-441-9729 to make your reservation. Back to top

12.) What are your hours?
We present live music at least 6 nights per week (Tuesday through Sunday) with occasional Monday night shows (see Calendar for more details). We're reachable by phone daily beginning at 10:00AM Monday through Friday and 12:00PM Saturday and Sunday. The phones close at 9:00PM on nights with one show at 7:30PM, 11:00PM on nights with a second set at 9:30PM, and 4:00PM on nights with no show. Back to top

13.) What time do the doors open?
Doors open 6:00PM Monday-Thursday for the 7:30PM shows, and 9:15PM for the 9:30PM shows.
Doors open 5:30PM Friday-Sunday for the 7:30PM shows, and 9:15PM for the 9:30PM shows. Back to top

14.) Where do I pick up my tickets?
Jazz Alley does not distribute physical tickets and we do not have a physical box-office. Just check-in when you arrive using the last name you made the reservation with. Back to top

15.) Is the restaurant separate from the club? (Can I eat dinner, but not see the show?)
No. Every seat in the restaurant also has a view of the stage. We offer the opportunity to watch the show without dining, but there is no option to dine without paying the show admission. Back to top

16.) I have a large party coming, what do I do?
For parties greater than five, call us at 206-441-9729 and press 0 to speak with a representative. Back to top

17.) What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express for purchases over the phone and on our website, and we accept Visa, Mastercard, and American Express inside the club. We do accept cash, in US Dollars only. Travelers Checks accepted, but please no personal checks. Back to top

18.) Do you offer any Student / Military / Senior discounts?
Students -
We offer 2 for 1 admission for students for the 7:30PM sets on Tuesdays, and the 9:30PM sets on Fridays. You must present a current student ID, at the door, to receive this discount.
Active-Duty Military & Veterans -
We offer 2 for 1 admission for active-duty military & veterans for the 7:30PM sets on Tuesdays, and the 9:30PM sets on Fridays. You must present a current military ID or proof of veterans status, at the door, to receive the discount.
Senior -
Jazz Alley is pleased to offer a 20% discount on food purchases to Seniors 65 and over on Tuesdays, and the 9:30PM sets on Fridays.

Some restrictions apply, please call for availability. For all purchases using gift cards, discounts, children under 12, please call us at 206-441-9729 to make your reservation. Back to top

19.) Do you have a dance floor?
Jazz Alley is a seated night club, not a dance hall, so there's no dance floor but we can't stop you from shaking in your seats! Every person admitted has an assigned fixed seat. Back to top

20.) How do I inquire about ADA accommodations?
Jazz Alley strives to comply with the Americans with Disabilities Act (ADA) regulations. We are committed to making the club accessible to all guests, please call for best options. If accommodations for a caregiver are necessary for a visiting guest, please contact the club for seating arrangements. Back to top

21.) The show I want to see is listed as FULL Will you be releasing any extra tickets, or do you have a wait list?
For sold-out shows, there is always a non-reservation line. If there are openings, we will begin letting this line into the room at 7:15PM for the early set, and 9:30PM for the late set. We do not offer "standing room." We are a seated night club, every person admitted has an assigned fixed seat. Back to top

22.) Can I bring my own cake or bottle of wine to the restaurant or club?
Yes. Additional fees will apply. Our cake cutting fee is $4.00 per person, and our corkage fee is $30 per/750 ML bottle. Back to top

23.) Is my purchase nonrefundable?
Yes. Your purchase is nonrefundable/nonexchangeable. Back to top

24.) When do tickets for shows go on sale?
Please check out our calendar to see what's on sale and who's coming soon. In general, we try to post dates as soon as they are confirmed with an artist's agent / manager, but in some cases we may be contractually obligated to announce on a certain date. JOIN OUR EMAIL LIST to receive updates when shows go on sale and exclusive discount offers. Back to top

25.) Why is there a Handling Fee and what is it for?
The purpose of the Handling Fee is to cover costs associated with presenting shows and not with the cost of the shows themselves. Associated costs include building shows on our web site, setting it up in our ticketing system, reserved seating selection, the cost of maintaining our ticketing system, the cost of handling and processing credit cards and staffing. Most customers expect to use our web site, select their table, and securely pay for the tables online. This process and the advanced ever-changing technology behind it is costly. Back to top

Please call 206.441.9729 or email us at jazzalley@jazzalley.com if you have any more questions about our policies. Back to top